Covid-19 Operational Update
Further to our recent Covid-19 press release, and the accelerating situation occurring worldwide, we want to assure all our customers that at present we are still able to fulfil their orders and that our carriers (FEDEX Ground) and our LTL deliveries are still running at full capacity. We will continue to keep all our customers fully updated of any changes to our usual service.
Orders can continue to be made online at www.hiltonherbsusa.com, or by telephone (consumer: 1 855 261 1289 / wholesale: 1 866 929 0636) between 6am - 1pm EST Mon-Fri. Dealers can order at www.trade.hiltonherbsusa.com or email your requirements to firstname.lastname@example.org.
During these challenging times, we would ask all our customers to ensure there will be someone available to receive goods at the delivery location in order to help us get your goods to you. If you have a change of delivery location, please can you contact us ASAP so we can have your order re-routed to avoid delays.
We greatly appreciate the continuing struggles everyone is experiencing, and it is extremely heartening to see both communities and businesses come together to help all of us look after each other. Many of our retailers are providing curb-side deliveries and their commitment to customer service is truly inspiring!
Hilton Herbs' commitment to our customers and their animals remains our highest priority. We know how important the health of your horses and pets is, and you can be rest assured we will try our hardest to continue supplying you with our premium supplements as we have done for the last 30 years. Please help us, help you - we're all in this together.