The Polar Vortex has taken hold and we wish that all our customers stay and warm under these unprecedented weather conditions. Our fulfilment center in Camanche IA has current temperatures of -32c with wind chill warnings in place until 10am, Thursday Jan 31st. If you have an order query you can email us: orders@hiltonherbs.com or call us on: 1 855 261 1289 (Toll-Free Helpline).